fbpx

Frequently Asked Questions

What is Florence with Locals?

As an expert guide service based in Florence, we specialize in revealing the city’s best-kept secrets to travelers like you. We understand that navigating a new destination can be daunting, especially when discovering the finest culinary and cultural experiences. That’s why we provide insider knowledge from locals passionate about sharing their expertise with you. Our personalized guided tours are limited to a small group of six people, ensuring a personalized and intimate experience. Trust us to show you the hidden gems of Florence that you won’t find in any guidebook.

Why should I choose GoWithGuide over other tour operators?

Choosing Florence with locals over other tour operators provides several benefits, especially for our personalized small-group tours. By limiting the group size to a maximum of six people, we can provide a more intimate and customized experience for each individual. This means you’ll have the opportunity to ask questions, get to know your guide, and receive tailored recommendations that suit your interests and preferences.
Additionally, our small group tours allow for more flexibility in our itinerary, so we can adjust the tour to match the group’s pace and preferences. This means you can spend more time exploring the places that interest you and less time waiting for larger groups to catch up.

Furthermore, our local guides have an in-depth knowledge of Florence, from its rich history and cultural significance to its hidden gems and best-kept secrets. By choosing Florence with locals, you can benefit from the expertise of a local guide who can provide insider information you won’t find in any guidebook.

In summary, choosing Florence with locals for small group tours provides a more personalized, flexible, and authentic experience tailored to your interests and preferences, guided by knowledgeable locals passionate about sharing their city with you.

How do I contact Florence with Locals?

You can contact us through the contact form here: https://florencewithlocals.com/contact-us/

How do I ask a question before I book?

You can send a message to us through the contact form on each tour page.

What languages are your tours in?

Our tours are available in three languages: English, Italian, and Spanish.

What If I’m running late to my tour?

If you are running late for your tour, we cannot guarantee that you will be able to participate. Please call us on the
emergency contact number ( + 39 327 249 1282) is included in your customer email voucher, and we will do our best to accommodate you.

Can I take your tours if I have walking difficulties or require a wheelchair?

Most of our tours are not wheelchair accessible, and however, if you book a private tour with us, we can try to customize
the tour to accommodate. Please get in touch with our customer services team at + 39 327 249 1282 to discuss this.

Is there a dress code for your tours?

Always wear comfortable clothes and shoes, as most tours involve walking. During the summer months, it is advisable

to wear sunscreen. During the winter months, be sure to bring a jacket and, if there is rain, an umbrella for outdoor tours.

Important: Shoulders and knees must be covered for the church’s religious sites. You may be refused entry if you do not follow this strict dress code.

What’s the difference between a semi-private and a private tour?

Our semi-private tours can accommodate a maximum of 6 people, while our private tours are exclusively for your group.